Truth-telling and disclosure

Truth-telling and disclosure

Truth-telling and disclosure

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Core Principles - The Honest Truth

  • Physicians have an ethical & legal obligation to provide truthful information to patients.
  • Honesty is the foundation of the physician-patient relationship, upholding autonomy and enabling informed consent.
  • This duty includes the full disclosure of medical errors, regardless of the level of harm.

⭐ When disclosing a medical error, include the facts of the event, the health consequences for the patient, an expression of regret, and a commitment to prevent future errors. Many states have "apology laws" protecting such statements from being used as an admission of guilt.

  • Therapeutic privilege, withholding information believing it will cause severe harm, is ethically controversial and rarely justifiable.

Withholding Information - A Fine Line

  • Therapeutic Privilege: A narrow exception to full disclosure, used only when information itself would cause severe, direct, and demonstrable harm (e.g., acute psychological trauma leading to treatment refusal).
  • Invalid Reasons for Withholding:
    • General patient anxiety or emotional state.
    • Family's request if the patient is competent and desires information.
    • The physician's own discomfort with the conversation.
  • Patient's Prerogative:
    • A competent patient has the right to waive disclosure.
    • 💡 Best practice: Always ask, "How much detail would you like to know about your results?"

⭐ If family requests non-disclosure for a competent patient, the physician's first step is to explore the patient's own wishes regarding their health information. The primary duty is to the patient, not the family.

Disclosing Medical Errors - Owning Up

  • Ethical and professional duty to inform patients about significant medical errors. This upholds patient autonomy, fosters trust, and is a core component of medical professionalism. Withholding information erodes the physician-patient relationship.
  • Key Components of Disclosure:
    • Acknowledge: State clearly and promptly that an error occurred.
    • Explain: Describe the event, the reasons for it (if known), and the potential short and long-term consequences.
    • Apologize: Express sincere regret and empathy. This is a critical step.
    • Plan: Outline the plan for managing the consequences and steps being taken to prevent a similar error in the future.

⭐ Many states have "apology laws" where expressions of sympathy are inadmissible in malpractice suits, encouraging physicians to apologize without fear of legal reprisal.

  • Do not: Blame other staff, use excessive medical jargon, or speculate on outcomes. Document the disclosure discussion in the medical record.

Breaking Bad News - SPIKES the Landing

📌 SPIKES is a six-step protocol for delivering difficult news, ensuring empathy and shared understanding.

  • Setting: Private, comfortable space. Sit down, make eye contact.
  • Perception: "What have you been told so far?" Assess understanding.
  • Invitation: "How would you like me to give the information?" Ask permission.
  • Knowledge: Warn the patient, then give information in small, clear chunks. Avoid jargon.
  • Emotions: Respond to emotions with empathy. "I can see this is upsetting."
  • Strategy & Summary: Check understanding and discuss next steps.

⭐ Never provide premature reassurance. Always address the patient's emotions first before discussing a treatment plan or prognosis. It validates their feelings and builds trust.

Doctor comforting patient: Empathy in medical ethics

  • Truth-telling is a core ethical duty, respecting patient autonomy and fostering trust.
  • Full disclosure of medical errors is mandatory, even if no harm occurred. Never conceal an error.
  • Disclosure must include the facts of the event, the consequences, and a sincere apology.
  • Therapeutic privilege-withholding information to prevent direct, substantial harm-is rarely justifiable.
  • Patients have the right to waive their right to information.

Practice Questions: Truth-telling and disclosure

Test your understanding with these related questions

A 32-year-old man visits his primary care physician for a routine health maintenance examination. During the examination, he expresses concerns about not wanting to become a father. He has been sexually active and monogamous with his wife for the past 5 years, and they inconsistently use condoms for contraception. He tells the physician that he would like to undergo vasectomy. His wife is also a patient under the care of the physician and during her last appointment, she expressed concerns over being prescribed any drugs that could affect her fertility because she would like to conceive soon. Which of the following is the most appropriate action by the physician regarding this patient's wish to undergo vasectomy?

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Flashcards: Truth-telling and disclosure

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A _____ is a medical outcome that should never occur

TAP TO REVEAL ANSWER

A _____ is a medical outcome that should never occur

"never event"

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