Managing multiple patient issues simultaneously

Managing multiple patient issues simultaneously

Managing multiple patient issues simultaneously

On this page

The Initial Scan - Juggling Act Primers

  • The "Sick/Not Sick" Gestalt: On entry, perform a rapid visual sweep. This initial impression is your first, most critical filter.
  • ABCDE Anchor: Always revert to Airway, Breathing, Circulation, Disability, Exposure. This is the non-negotiable primary survey for every patient.
  • Mental Triage Matrix:
    • Red (Immediate): Life-threatening (e.g., cardiac arrest, status epilepticus).
    • Yellow (Urgent): High-risk, potential for deterioration (e.g., sepsis, acute MI). Act within <15 mins.
    • Green (Stable): Can wait.

⭐ The "sickest" patient is defined by physiological instability (abnormal vitals, low GCS), not by the volume of their complaints.

Priority Matrix - The Triage Tango

Clinically sorting tasks by urgency and importance to manage workload effectively, especially when handling multiple patients or complex cases. Prioritisation prevents decision fatigue and focuses energy on high-impact actions.

  • Urgency: Requires immediate attention to prevent harm. Time-sensitive.
  • Importance: High impact on the patient's long-term health outcome. Goal-oriented.

⭐ In any acute situation, always fall back on the ABCDE (Airway, Breathing, Circulation, Disability, Exposure) assessment to rapidly identify and manage the most critical, life-threatening priorities first.

📌 Mnemonic (DADS):

  • Do: Urgent & Important
  • Delegate: Urgent & Not Important
  • Decide (Schedule): Not Urgent & Important
  • Scrub (Delete): Not Urgent & Not Important

Workflow Strategy - Clockwork Precision

  • Mental Framework: Treat your shift like a series of timed sprints. Address patient issues based on a dynamic priority list, not the order they appeared. This prevents getting bogged down by minor issues while a critical patient decompensates.

  • The Triage Matrix: Mentally categorize every new task:

    • Do Now (Urgent/Important): Septic shock, acute STEMI, airway compromise. Requires immediate, direct action.
    • Decide/Schedule (Important/Not Urgent): Planning discharge for a stable patient, counselling on a new diagnosis.
    • Delegate (Urgent/Not Important): Arranging a blood draw, chasing a routine report, administrative paperwork.
    • Delete (Not Urgent/Not Important): Redundant documentation, non-essential conversations.

Eisenhower Matrix for Clinical Task Prioritization

⭐ In multi-casualty incidents (MCI), the principle of "reverse triage" may apply, where the most severely injured (unlikely to survive) are given lower priority to maximize the number of lives saved.

High‑Yield Points - ⚡ Biggest Takeaways

  • Always use the ABCDE approach to identify and address the most life-threatening condition first.
  • Acknowledge all patient concerns to build rapport, but clearly state what must be managed now versus later.
  • Group related issues (e.g., diabetes, hypertension, nephropathy) to address them cohesively.
  • For non-urgent problems, schedule a specific follow-up visit; do not rush through them.
  • Efficiently delegate tasks like sample collection or patient education to ancillary staff.

Practice Questions: Managing multiple patient issues simultaneously

Test your understanding with these related questions

A 40-year-old woman presents to her physician's home with a headache. She describes it as severe and states that her symptoms have not been improving despite her appointment yesterday at the office. Thus, she came to her physician's house on the weekend for help. The patient has been diagnosed with migraine headaches that have persisted for the past 6 months and states that her current symptoms feel like her previous headaches with a severity of 3/10. She has been prescribed multiple medications but is generally non-compliant with therapy. She is requesting an exam and urgent treatment for her symptoms. Which of the following is the best response from the physician?

1 of 5

Enjoying this lesson?

Get full access to all lessons, practice questions, and more.

Start Your Free Trial